Shipping & Delivery Information
Delivery Times
Most of our orders ship within twenty-four to forty-eight hours of receipt.
Some of our products take a bit longer to ship. On each product description page,
an estimated delivery time for that product is stated. These delivery times are
dynamically produced, and are affected by such things as our available stock,
complexity of the manufacturing process and quantity ordered.
We will make every effort to meet your time schedule and avoid rush charges.
Rush charges will be deterimined and assessed on a case by case basis.
Shipping Methods
Standard Shipping
FedEx Ground to anywhere in the continental United States, Alaska & Hawaii.
Shipping charges are based on your shipping address and package weight and
will be disclosed to you during the checkout process. The minimum shipping
charge is $8.50. If you are outside of the United States, please call our office
to make shipping arrangements.
Expedited Shipping
FedEx Priority Overnight, or FedEx Two Day are both available for additional
charges.
Will Call / Pickup
At this time, our facility does not support will call or pickup of your order.
Drop Shipments
We will gladly ship and invoice to multiple locations for the same company
for a drop ship fee of $4.00 per shipment. This is in excess of standard
shipping charges.
Damage Claims
Every effort is made by us to package orders to prevent breakage or damage.
However, all orders should be carefully inspected immediately upon arrival
to assure that damage did not occur during shipment. Should any items arrive
from our facility damaged, please contact Client Services at once. Although
all orders are shipped F.O.B., we will file a claim on your behalf provided
your notice is received within 24 hours of receipt of the shipment and that
you have retained all of the packaging materials including the original shipping
carton. We regret we are not able to file claims if this criteria is not met
or if you have reshipped the items to another destination.
