Nameplate Distribution Shipping Terms

Shipping Methods

Standard Shipping is Federal Express Ground to anywhere in the continental United States. Shipping charges are based on your shipping address and package weight and will be disclosed to you during the checkout process. The minimum shipping charge is $7.50. If you are from outside the United States (including Canada or Mexico), please call our office to make shipping arrangements.

Expedited shipping (FedEx 2 Day and FedEx Priority Overnight) is available for additional charges.

Will Call Service is available at our main production facility in Phoenix, Arizona.

Drop Shipments

We will gladly ship and invoice to multiple locations for the same company for a drop ship fee of $2.50 per shipment. This is in excess of standard shipping charges.

Damage Claims

Every effort is made by us to package orders to prevent breakage or damage. However, all orders should be carefully inspected immediately upon arrival to assure that damage did not occur during shipment. Should any items arrive from our facility damaged, please contact our Customer Service Department at once. Although all orders are shipped F.O.B., we will file a claim on your behalf provided your notice is received within 24 hours of receipt of the shipment and that you have retained all of the packaging materials including the original shipping carton. We regret we are not able to file claims if this criteria is not met or if you have reshipped the items to another destination.

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